Do you have a store in Europe?
Our head office is in North London, United Kingdom and we don’t have stores in Europe. However, we sell online worldwide and location is not a problem for us at all. Please feel free to place your order if you are located in Europe. We send many parcels to Europe every month.
Are you shipping to my country? It is very far.
Do you sell printables/digital files/online invitations?
We are a printing shop and we don’t sell anything digital. You will already have an online invitation emailed to you once your proofs are confirmed. You can share these invitations online if you wish to.
What is the quality of your cards?
All of our cards are 300-350 gsm high quality matte papers especially used for wedding invitations and wedding day stationery all around the world. They have a fine texture which makes them look opulent and classy. If you would like to experience the quality of our cards, you can request a sample here.
Are your cards shimmer or matte?
Our cards are a matte selection of best quality cards for a sophisticated modern look. We don’t use shimmer cards in any of our collections.
What type of printing method do you use?
We use digital printing as standard. Hot foil printing and letterpress can also be used upon request. Some of our collections are designed in foil already. You can directly order these. If you would like to order a standard collection with foil or letterpress option, please email us beforehand.
Do you print 2-sided?
Our standard printing includes 1-sided prints only, however 2-sided printing option is also available with an additional cost of £0.50 per piece. If you would like to request a 2-sided custom order, please get in touch with us.
Can I have my invitations printed in a different colour that I don't see in your colour charts?
Of course, if you have another colour in your mind which is not available in our Colour Chart, please get in touch with us after placing your order. You will need to send us its colour code in order to make sure we use exactly the same colour. Colour codes can easily be found online if you search for your preferred colour on a search engine.
Do the colours of printed products differ from the ones on screen?
Due to the nature of electronic devices, every screen reflects colours differently. Printed items may look slightly different compared to the colour you have chosen from our colour chart on your screen. Unfortunately, we are unable to accept return requests arising from colour issues.
To see colours closely, we always recommend requesting a sample pack which includes our colour chart printed on a card.
Do you have guest addressing service?
Yes, guest addressing pricing on white envelopes is £1 per piece. This includes digital printing only. Hot foil and letterpress guest naming is not available. Please drop us an e-mail after placing your order and let us know you would like to have guest addressing.
We have real calligraphy service, too. The price of real calligraphy addressing is £3 per item.
Is it safe ordering online?
Ordering online from our online store is very safe as our website is protected. We work only with well known payment providers where your credit card information is safe. Blush Wedding Invitations can never reach to your card details.
Can I pay with another payment option?
If you would like to pay with different options, we offer Paypal payment, where we create an invoice for you and send it to your email. This is perfect if you mostly prefer shopping online with your Paypal account.
Another option is Bank Transfer. Our company is based in the UK and we can receive bank transfers within the UK and from anywhere Europe. We can also accept payments from the US, however bank transfers from some specific countries may not be possible. If you are not sure whether or not your country is eligible to make bank transfers, please feel free to reach us before proceeding.
* Please note that we don’t process any orders before the full payment reaches us.
Do you sell digital files/online invitations only?
We sell only printed items and we don’t give away any of our designs in digital format. This is mainly because we would like to offer unique designs to our clients without any possibility of others copying our designs.
Can I order samples before placing an order?
Of course. We always recommend requesting a sample before placing your order. This way, you will have the chance to see what you will receive when you place an order with us. Also it helps a lot as we send you a colour chart where you can see all the colours printed on a paper. To request a sample, please click here.
Samples are free of charge. You will only need to pay for postal services.
Can I order invitations for another event?
Yes, of course. You can shop for engagement invitations, bachelorette party invitations, baby shower invitations, birth announcements, adoption announcements, gender reveal invitations, baptism invitations, bar and bat mitzvah invitations, circumcision feast invitations, holiday cards, anniversary party invitations and many other events.
All you need to do is to put the wording you want while ordering, and we will design your stationery accordingly. You can also get in touch with us to get guidance on how to do it.
Do you accept custom orders?
Our service includes customising our own designs only (they are semi-custom). We have a style of our own and we prefer staying in this elegant, minimal and modern line. However, we always accept custom orders. Prices vary on custom designs. Please get in touch with us for your custom order requests.
If you need something else to match your wedding stationery which is not in our online store already, please get in touch with us.
How many invitations should I order?
We highly recommend you to order at least 20 more invitations than needed since there might be wrong addressing and/or last minute guests. Ordering more invitations later will be more costly for you as a result of setting up costs on our side.
What are your payment options?
We work with Paypal Business, one of the securest payment options in the world, which accepts Debit and Credit Card payments (Visa, MasterCard, Discover, Maestro and American Express).
You can also pay by bank transfer. Please e-mail us at firstname.lastname@example.org beforehand for our bank details.
Can I shop with confidence using my debit/credit card?
Yes, absolutely! We use Paypal Business as payment provider to receive payments and we don’t see your credit card details at all.
Our website has SSL Certificate which provides our customers the most secure shopping experience. Please shop with confidence.
Will I be charged fully at check out?
Yes, you will be charged fully when you place your order.
If you prefer bank transfer, your order will be on hold until we receive the payment. Once the full payment reaches us, we will start designing your proofs. We don’t start designing process before payment.
How does the proofing process work?
When you place your order, we start designing your proofs with the information you have given us during checkout. Proofs will be emailed to you in 1-2 business days.
After receiving your first proofs, you will have three free rounds of revisions. Proofs after that will be charged an extra £20 per revision. Your stationery will not be printed until you are totally happy with your proofs.
Once you confirm your proofs, we will start the printing process. Printing may take up to 6-7 days. When your order is ready, everything will be packed carefully and shipped to the address you provided during check out.
Can I have printed proofs?
At proofing stage, you will receive JPG files as proofs. Nothing will be printed. You will be able to see how your stationery will look on screen. You can also print them with any kind of printer onto an A4 paper to see how they will look in real. If you would like to see our paper and printing quality, you can always request a sample pack.
Can wordings be changed?
Of course. You can use your own wordings. Wordings you see on our invitations are examples only, and you can change all of them.
Can I use another language in my invitations?
Yes, your wordings can be in any language. Some letters other than latin/roman letters can also be used, but this might require a change on the fonts since some fonts may not be able to accept these letters. In this case, we will change the fonts to make your stationery look perfect.
Can I change my choice of design after placing my order?
If we haven’t started working on your proofs yet, yes, you can change your design choice and email us about it. We will change your design at no cost.
If we have already worked on your proofs, we still can change the design, but this will mean a proof round and you will have only two more rounds after that.
If you decide to change the design after three rounds of proofing, you will be charged an extra £20 for a new design (£20 per revision rule applies here, too).
Can we change the fonts in the design I have chosen?
If you liked one font but another design, we can mix them for you. This will mean one round of proofs and you will have two more rounds left after that.
However, we don’t recommend font changing as all of our fonts are chosen carefully whilst creating the collections and not every font might always look good on another design.
Will my stationery be assembled?
Invitations, RSVP cards, information cards, belly bands, vellum envelopes and wax seals need assembly. We will be sending you flat papers and envelopes as to prevent any damage on the way. Assembly is very easy, and you will receive one assembled sample and a guidance note in your parcel to guide you through assembling process.
How many days until my parcel arrives?
Royal Mail First Class delivers all over UK in 1-2 business days, to Europe in 2-3 business days and longer distances in 3-5 business days.
DHL Express and UPS services deliver in 24 hours both in the UK and in Europe, while they deliver longer distances in 1-2 business days.
Can I cancel my order?
Your proofs will be emailed to you in maximum 2 business days. Until this time, you can ask for a cancellation and a full refund. After you receive your proofs, we will have to charge you a cancellation fee of £100. This is the fee of the time we spent on your invitations. Please ask for a cancellation in the first hours of your order if you do not want to be charged for the designing services.
Once everything you ordered is printed, we cannot offer any refunds. Please note that every order we receive is a custom order, especially designed for our clients. This means we have no chance of selling them to another client.
Depending on your computer, the colours we have in our colour charts may look different on your screen. After receiving your invitations, if you decide the colours doesn’t match the ones on the screen, we will be happy to offer you a discounted reprint option. You will be able to print a new set of invitations with another colour palette with discounted prices. We cannot accept refunds for this case, but we always recommend requesting a sample pack to see the colour chart printed on a paper.
Can I return my order?
Due to the nature of our products, we cannot offer any refunds. Every product in our store is a custom item and cannot be resold. If you have a problem about your order, please get in touch with us. We offer discounted reprints for our clients who are not happy with their orders.
We highly recommend you to check your parcel at arrival and see if anything is harmed during the shipping. If yes, please make sure you report this to the postman. This way, we may be able to ask for an insurance payment from the shipment company. Please note that Blush Invitations is not responsible for any damages occurred during shipping. We always make sure your box is packed very carefully before handing it to the shipment companies.
I see a typo on my printed items. What should I do?
We always suggest you to be very careful about any typos at proofing stage. If you confirmed your proofs but then you see a typo when you received your printed items, we will be able to offer you a discounted re-printing option. Please get in touch with us and we will be happy to help.
Any typos on confirmed proofs and selecting the wrong color during check out will be responsibility of the buyer. We cannot offer any refunds for related issues.
If what you received is not what you have confirmed, please get in touch with us. We will re-print and send your stationery to you in the soonest time with no extra charge.
For more information about cancellation and returns, please check this page.